Artic Spa Error Codes & Trouble Shooting

These codes are what I've learned and come across with Artic Spas within the last year or so..

FLC= Pressure switch Failure
FLO= No Flow Of Water Running
HL= High Limit Trip (spa thinks it's over heating)
Prr= Temperature Sensor

FLC: Is and will be a definite Pressure switch failure. To find the pressure switch you must find the heater. The heater is a silver tube about 15 inches long 3 inches in diameter. Usually connected to the BLUE pressure line of pump # 1. Depending on the heater you have, it might be a T Style heater with a red cap or a straight thru heater. The red cap T style heater has the main power cord coming from the end of the red cap. The staright thru heater has a black box where the main power goes into. Along the silver tube itself, There will be a weird looking object about 1 1/2 inches in diameter, might be grey or black. It has 2 small little wires going to it, red and black but with grey insullation wrap.
Pressure Swtich

FLO ERROR: FLO Error message can be caused by a few different problems. Check the filter or filters. It might look clean to the human eye but might be dirty enough to slow down the low speed on pump # 1.
Pump # 1 has two different speeds, low speed and high speed. Low speed helps water flow through out the spa when you're not using it.
If your pump # 1 is just humming on low speed that means it just not working properly. It sounds like it wants to turnover but it doesn't. To determine if the motor needs to be replaced or not. Heres what I would normally do. While the pump is humming turn it on to high speed. Run it on high speed for 30 seconds and turn high speed off and turn low speed on...it might work or not but if low speed turns over after running it on high speed. You can just replace the low speed capactior. The capacitor is located in the black box on top of the yellow motor. Small capacitor for low speed and big capacitor for high speed. The white capacitors has two white wires. If the wires are brown in any way, the capacitors need to be replaced. After replacing the capacitors, everything should go back to normal, But if not then you'll need to replace the motor. But if you do need to replace the motor check out the wet end of the motor. Look for white residue, the white residue usually indicates that there is a leak.
Another problem could be that the motor is bad and blew a fuse for pump # 1. All in what spa pack you have, you might have the M-SPA PACK (BLUE BOX) or a Global 3000 SPA PACK. Both packs will have indications on what fuse operates what pump and so on. Press the button for pump # 1. If you here something click then it's not the fuse, but if you don't here anything click when you press pump # 1 it's definitely a bad fuse blown by a bad motor usually. Fuse for pump # 1 is usually the first one on the left..If you have a MULTIMETER you can check for continuity of the fuse.
Another case can be a bad impeller for the wet end. The low speed is running but you see no water flow. Shop For Spa Jets, Pillows, Pumps And Other Parts Today!

Error Codes

I'm not one to know much of all the codes or have I come across one more than the other but here are the codes I can dig up for you..Are as follows..

Check the error code on the Spa Touch pad and check our list below

Balboa Error Codes
pd : Power supply, unit running on battery backup
OH : Sensors reading 45 Degrees
Flo : Improper flow or pressure switch malfunction
Cool : Water temp 20 degrees below set point
ICE : Potential freeze condition has been detected
Sn1 : Hi-limit sensor malfunction
Sn3 : Temp sensor malfunction
ILOC : Interlock failure - possible pump or ozone spike



Sundance Error Codes
ILOC : Interlock failure - possible pump or ozone spike
FLO : Pressure switch malfunction
Hold : Panel buttons pressed to many times to quickly
HOT : PCB temperature above acceptable limit - air blower on
ICE : Potential freeze condition
Pnl : Communication between PCB and panel interrupted
Sn1 : Hi-limit sensor failure
Sn3 : Temp sensor failure



Gecko Error Codes
FLO : Pressure switch failure, switch open
FLC : Pressure switch failure, switch closed
Prr : Temp sensor failure
Prh : Hi-limit sensor failure
HL : Sensor measuring 45 degrees
FrE : Possible freeze condition detected



Spa Quip Error Codes
err 1 (H20) : Prime Failed
err 3 : Stuck Button
err 4 : No Water Sensor
err 5 : Overtemperature
err 6 : Thermal Cut Out Tripped
err 7 : Stuck Relay
err 8 : No Temperature Data
01 : Stuck Button
02 : No Controller Data
03 : Temperature Sensor
04 : Water Sensor
05 : Spa Over Temperature
06 : Heater Thermal Cut Out
07 : Stuck Heater Relay
09 : Water Prime Failed

Hurricane Error Codes
PS : Flow or pressure switch failure
SH : Shorted sensor
OP : Open Sensor Degrees
LO : Temp below 4 degrees - freeze
HL : Temp above 45 degrees
OH : Spa temp exceeds acceptable limits
FLO : Flow problem
ICE : Freeze condition detected
SN1 : Hi-limit sensor failure
SN2 : Temp sensor failure



Hercules Error Codes
OH : Spa temp exceeds acceptable limits
FLO : Flow problem
ICE : Freeze condition detected
SN1 : Hi-limit sensor failure
SN2 : Temp sensor failure



Brett Error Codes
OH : Temp exceeds 45 degrees
Fr : Freeze condition - temp below 40 degrees
FL : Pressure switch failure
EO : Shorted temp sensor
E1 : Open temp sensor
E2 : Shorted hi-limit sensor
E3 : Open hi-limit sensor
E4 : Shorted flow switch
E7 : Improper electrical connection



Vita Error Codes
HiLi : Water temp over acceptable limit
BJ2P : Pump/Blower purge - normal condition
FP : Freeze protect-temp under acceptable condition
SS=0;SS=S;LS=O;LS=S : Multiple causes; open sensors, bad connection to
panel, improper voltage, etc.





Alphabetical Error Code List
BJ2P Hi-Limit - water temp too high
C4.4 Hi- Limit
Cd, CLdFreeze Condition
CE 01 Stuck Touchpad button
CE 02 No controller Data Communication
CE 03 Temperature sensor fault
CE 04 Water Sensor/Pressure switch fault
CE 05 Over Temperature Condition
CE 06 High Limit manual reset Klixon tripped
CE 07 Stuck Relay
CE 08 Temp Sensor Fault -( Spaquip Digital 2000 MK1 sensor)
CE 09 Water Prime Fault - Lack of water
CoLdspa heater temp below 40F
Cool, COOL,COL Water is 11C below set point - not a fault
DR, dr, dy Heater dry - insufficient water fault
Er0, Er1 Temperature sensor faulty
Er2, Er3 Hi-Limit fault
Er4 Flow/Pressure switch short circuit
Error 3 - SpaquipStuck touchpad button
Error 4 Water sensor fault
Error 5 Over temperature
Error 6 Klixon Tripped - over temp
Error 7 Stuck Relay
Error 8 Temperature sensor fault
ErrSoftware Program Fault
E###pH probe out of calibration
E0 Short circuit temperature sensor
E1 Open circuit temperature sensor
E2 short circuit/closed high limit sensor
E3 Open circuit high limit sensor
E4 Short circuit/closed pressure/flow switch
E7 Improper electrical connection
FLO, Flo, FL1Flow/pressure switch open circuit-lack of flow/pressure
or for Sundance/Spa Builders/Balboa - Flow switch is closed circuit
FLC, FL2 Flow/pressure switch closed circuit - debris in switch, perforated diaphragm, faulty
FL Pressure/flow switch failure
FLO (flashing) Flow switch open circuit - Sundance/Spa Builders/ Balboa
FrE, Fr, FP Freeze Condition
HiLi, HLEr Water temperature above acceptable range
HL,HFL,HH,OHH High limit sensor reading 45-48C, or above - check flow
HoldPanel buttons pressed too many times too quickly
HOTPCB thermistor above 45C
H2O Water Prime Fault - lack of water
ICE, ICFreeze Condition
ILOC Interlock failure, also caused by faulty ozonators, pumps and equipment
L FLow Flow Fault
LO Freeze Condition
LOC Control Panel functions Locked
LS=0, LS=S Multiple causes - open circuit sensor, faulty panel connection, improper voltage, etc
L1 Panel Lock
L2 Panel Lock
OH, OHS, oH Overheat Condition 43-45C
OP Open circuit sensor
pd, PdRunning on battery - power supply interrupted
PLUGSundance/Spa Builders Service Technician's Test Plug accidentally left connected to PCB
PnL, nlCommunication disrupted between touchpad and PCB
PrSystem Priming - not a fault
Prh High limit sensor fault
Prr Temperature sensor fault
PS Flow/Pressure switch failure
PSoC,PSoL,PSoH Pressure switch open circuit with Circulating, Low Speed,
or High speed pumps
SA, SnA, SnH,
Sb, Snb,
SntSensor Open Circuit or faulty - SnH - Hi Limit,
SnT - Temp sensor
SEoP Sensor Open Circuit
SESH Sensor Short Circuit
SH Short circuit sensor
Sn, SnS Sensors out of balance
Sn1 High Limit sensor fault
Sn2, Sn3 Temperature sensor fault
SS=0, SS=S Multiple causes - open circuit sensor, faulty panel connection, improper voltage, etc.
To ETime Out Error
- 01 Hi-Limit
- 02 Temp sensor fault
- 03 Flow/pressure switch open
- 04 Flow/Pressure switch closed
- 07 Hi-limit
131 Hi-limit
- - Temperature unknown - displayed at power up for 2 minutes - not a fault
- - - - , - Sundance/Spa Builders - 'Watchdog' - 48C reached,
electronic fault, shuts system down. Major Fault
* * * (3 flashing dots under temp display)Flow/Pressure switch either Open or Closed Circuit
* * * (as above, plus illuminated red LED on PCB)High Limit Fault




Flashing Light Error Codes
1 flash - 3 second gapHigh Limit fault
2 flashes - 3 second gapPressure/Flow switch short circuit
3 flashes - 3 second gapPressure/Flow switch open circuit
4 flashes - 3 second gapOpen circuit Sensor(s)
Flash - 1 second on, 1 second off Same as OH
Flash - briefly OFF once per second Same as Sn1 or Sn3
Flash - briefly ON once per second Same as FLC
Blinking Power Indicator Light - HydromateHigh Limit tripped or, sensor fault
1 flash per second - onga 4352,53,95,etcPressure switch open circuit - could also be motor, or motor thermal overload
3 flashes per second - onga 4352,53, 95, etcElectronic fault - sensor (most common cause) or PCB
Green flashes - Spaquip Pulsar/2095 seriesWater sensor fault - lack of water
Red/Green alternate flashes Temperature sensor fault, open circuit, or high limit tripped - push Reset Rod

1999-Current Hotsprings Serial Number

The serial number for the the 99-current Hotsprings can be found in the equipment compartment. (where the jet pump and things are located). Always in the front of the spa inside the door panel. Serial number is on a white sticker 3x5 inches. Depending on what you have it might look like this for an example..
I-3Axxxx
The letter I stands for the model of spa it is. In this case it is for the SOVEREIGN.
The number 3 stands for the quarter of the year it was made in. In this case it was the third quarter.
Now the letter A stands for the year it was made in. In this case it is for 1999.
The xxxx indicates just a string of numbers I think its the number of the spa (not sure).
The serial number above indicates it's a Sovereign, made in the 3rd quarter of 1999.
1999 is the first year for letters in the serial number.
Heres what the years will look like:
1999= A
2000= B
2001= C
2002= D
2003= E
2004= F
2005= G
2006= H
2007= I
2008= J
2009= K
2010= L
2011= M
There's only 4 quarters to a year. So that's pretty easy to figure out. 1, 2, 3, and 4.
Models of spa are indicated by a letter at the beggining of the serial number.
Landmark= L
Grandee= G
Vanguard= V
Envoy= E
Classic= F
Sovereign= I
Prodigy= H
Jetsetter= J Find Everything You Need For Your Hot Tub! Shop hottubthings.com Today!

1990-1998 Hot Springs Serial Number

Older Hotsprings model has the serial number in the filter compartment area.
Depending on what you have it might look like:
DUL-xxxx, I/O-xxxx. X indcating the string of numbers after the letters. Usually it is 4 numbers longs after the letters.
Now the Old School Classic models start with the letter D..Classic model looks like a big dog water bowl fiberglass all around..
Indoor/Outdoor was the start of the new shape of hotsprings model
Serial numbers for the newer Hotspring Spas are located in the equipment compartment. Where all the jet pumps and things are located. (normally the front of the spa)
From 1990 thru 1998 serial numbers should look like this. I'll take the Grandee for example for right now. G-35xxxx. Gstands for Grandee, 3 stands for the 3rd quarted it was made in and 5 is the numer of the year it was made in. In this case it was made in 1995. So you have a Grandee, made in the 3rd quarter of 1995. The X's after the first 2 numbers are numbers to indicate what number it is. not important but nice to have.
Grandee = G
Sovereign = I
Prodigy = H
Jetsetter = J Shop For Spa Jets, Pillows, Pumps And Other Parts Today!

Serial Numbers Locations

Serial number for spas are not hard to find. They could be found in the Equipment compart where all the jet pumps and things are located.

Hotspring serial numbers can be foumd inside the equipment area. It's a white sticker about 3 x 5 inches.

Apollo spas has a metal plate on the side of the spa side panel.

Artic and Coyote spas also have a metal plate on the spa side panel.

now Hotsprings has a rhyme and reason for serial numbers,
For a full year I was trying to figure out and ask my supervisor if the serial numbers on the Artic, Coyote and Apollo spas had a rhyme and reason to it. Too my knowledge there was none or if there was non one new anything about unless you made the spa..Kinda confusing and I'll let you know how.

SPAS

For 8 years I delivered and service Hotspring Spas, Tiger River Spas, Hot Spot Spas and in the last year I did service on Apollo Spas, Arctic Spas and Coyote Spas. Now just to let you know that my opinions will lead towards one spa manufacturer. I say that because of what I came across with in the last year. It gave me time to compare and evaluate in my opinion what spa was better than one or the other. So you will get the pros and the cons of each spa and you can be the judge of it.

I'll get down to the spa models in familiar with,
Hotsprings :
Grandee
Vangaurd
Sovereign
Vista
Aria
Envoy
Prodigy
Jetsetter
Classic Series

Tiger River Spas
Siberian
Sumatran
Bengal

Limelight
Pulse
Flair
Glow

Solona
SX=Square
TX=Triangle

Hot SpotTempo
Relay
Sprint
Dash
Mallorca

Artic Spas and Apollo Spas

About Me

First and for most...It's me Pep some of you might know me and some of you might not. If you know me, you know how honest and truthful I can be. So there's going to be no proof reading or editing of this blog what so ever. I've learned in the time of our needs, we rather do business with people who understands or are close to one another. Can't just have any Joe Blow come out and fix things that are broken. We ask around from our family and our friends. Word of mouth advertising always helps in getting things started. If a family mamber trust a repair guy they came across they will recommend him/her to another family member...so on and so forth. Thats what I'm here for..So I'm going to do Spa repair 101 only on Spas I know of and what I came across with in the last 11 years..But If I get too complicated or if things get too confusing. I do make house calls. I'm hoping this is a start too my very own spa repair business. I am just a phone call away to answer questions you might have.